Cadillac Optiq Window Recall 26V612: Software, Not the Fob

The Cadillac Optiq key fob window recall concerns the vehicle’s window-control software—not a defective remote or a weak fob battery. U.S. recall 26V612, also identified as GM campaign N262567230, covers 29,347 potentially affected 2025–2027 Optiq vehicles. GM filed its recall report on September 24, 2026. Your VIN, rather than the model year alone, determines whether your vehicle is included. GM’s NHTSA recall report

What fails when the key fob closes the windows?

When the key fob activates the front windows’ express-up feature, affected windows may fail to stop and reverse if they encounter an obstruction during the final 13 millimeters—about half an inch—of upward travel. Someone in the closing window’s path faces an increased risk of injury.

GM says the supplier set the upper range of anti-pinch protection too far below the window’s upper header. The condition fails to meet the stop-and-reverse requirements of Federal Motor Vehicle Safety Standard No. 118. The recall specifically describes front-window express-up initiated by the key fob; it is not a recall for remote unlocking or starting authorization. Recall condition and cause

Do not test the fault with fingers, hands, or another body part. As a precaution until the repair is confirmed complete, avoid using the fob to close the windows and keep people clear of moving glass. Normal-looking window movement is not proof that anti-pinch protection works correctly near the top.

The remedy is a free vehicle software update

GM’s remedy updates the front side-door window software calibrations in the body control module (BCM). The dealer bulletin states that no parts are required and that recall service is provided at no charge, regardless of vehicle mileage, age, or ownership.

There are two repair routes:

• Dealer update: Arrange service with an authorized GM EV dealer. The bulletin requires appropriately trained technicians for the EV repair.
• Over-the-air update: On vehicles capable of receiving the software wirelessly, owners who have accepted the applicable terms and conditions can accept the recall update without a dealership visit.

The bulletin also says successful OTA programming closes the campaign in GM’s vehicle-history system. Ask the dealer to verify that this specific recall is complete; do not assume that an unrelated software update fixed it. GM repair bulletin

What Optiq owners should do now

1. Find your 17-character VIN. Check the lower-left windshield area or your registration card, then enter it in NHTSA’s recall lookup.
2. Ask about both campaign numbers: NHTSA 26V612 and GM N262567230. Have the dealer confirm vehicle involvement, whether the campaign remains open, and the available update route.
3. Keep the completion record. Retain the dealer repair order or OTA completion information, and request confirmation of the campaign’s closed status.

NHTSA’s VIN lookup shows unrepaired recalls, not recalls already completed. It can also omit some newly announced campaigns while VINs are being identified, so a confusing result is a reason to check with the dealer—not to test the window yourself. NHTSA lookup limitations

As of October 30, 2026, GM’s filed schedule estimates owner-notification letters will mail on November 9, 2026. You can contact the dealer before the letter arrives. Recall notification schedule

Replacing the fob battery, buying another remote, or reprogramming the key is not the prescribed remedy. If you also have a separate remote-response problem, use the Cadillac fob-specific battery guide, but handle the window recall through the vehicle software campaign.